Privacy Policy | Novaha Properties

Novaha Properties ("we", "us") is a real estate marketplace connecting property seekers with listings, agents, and developers across Delta State, Nigeria. This policy explains how we collect, use, and protect your information when you use our website.

1. Information we collect

We collect information you provide directly — such as your name, phone number, email, and property preferences when you submit an inquiry, request a viewing, list a property, or register an account. We also collect information automatically, including device, browser, and usage data, and the pages you visit.

2. How we use your information

To respond to inquiries, arrange viewings, and connect you with agents or property owners.
To operate, maintain, and improve our marketplace and listings.
To send service-related communications and, with your consent, marketing about relevant properties.
To detect, prevent, and address fraud, abuse, and security issues.
To comply with our legal obligations under Nigerian law.

3. Cookies and similar technologies

We use cookies to operate the site, analyse usage, and, with your consent, measure and deliver marketing. Strictly necessary cookies cannot be switched off. You can manage your Analytics and Marketing preferences at any time from "Cookie settings" in the footer. See our partner opt-out links in that dialog.

4. Sharing your information

We share your information with agents, landlords, and developers when you initiate contact about a listing. We may use trusted service providers who process data on our behalf under confidentiality obligations. We do not sell your personal data. We may disclose information where required by law or to protect our rights.

5. Data retention

We keep your information for as long as your account is active or as needed to provide our services, then securely delete or anonymise it, unless retention is required by law.

6. Your rights

You may request access to, correction of, or deletion of your personal data, and you may withdraw consent for marketing at any time. To exercise these rights, contact us using the details in the footer.

7. Security

We use reasonable technical and organisational measures to protect your information. No method of transmission over the internet is fully secure, so we cannot guarantee absolute security.

8. Children's privacy

Our services are not directed to individuals under 18, and we do not knowingly collect their personal information.

9. Changes to this policy

We may update this policy from time to time. We will indicate the date of the last revision above. Continued use of the site after changes constitutes acceptance of the updated policy.

10. Contact

Questions about this policy can be sent to the contact details listed in the footer of this site.